At TravelAround, we are committed to providing high-quality digital products and exceptional customer service. Since all of our products are digital guides for gastronomic tours, once a purchase is made, it is immediately available for download and access. As such, we have a strict No Refunds policy for digital products. Please read the following terms carefully:

1. Digital Product Availability

• Once your purchase is confirmed, you will receive instant access to the digital product (guide), available for download in a PDF format or through our mobile app. Please ensure that you have reviewed the product description carefully before making your purchase.

2. No Refunds for Digital Products

• Due to the nature of our digital products, which are immediately accessible upon purchase, we do not offer refunds or returns on any of our digital guides.
• If you experience any issues with downloading or accessing your product, please reach out to our customer support team immediately. We are here to help and will work with you to resolve any technical issues.

3. Product Issues or Technical Difficulties

• If you encounter any problems with your purchased product, such as inability to download or view the guide, please contact our customer support team within 7 days of purchase. We will do our best to provide you with a solution, including reissuing the product or offering technical assistance.

4. Incorrect Purchase

• If you mistakenly purchased the wrong guide, please double-check your order before proceeding with the purchase. Since digital products cannot be returned, we encourage you to review the product description and ensure it aligns with what you are looking for.
• If you have questions regarding which product to choose, feel free to reach out to us before making a purchase, and we will help you select the best guide for your needs.

5. Customer Support

• For any concerns or questions regarding your purchase, please do not hesitate to contact our customer support team at info@tl-around.store. We are happy to assist you and address any issues you may encounter.

6. Exceptions

• Refunds or exchanges may be considered on a case-by-case basis if there is a proven issue with the digital product that is beyond your control. Please contact us with detailed information, and we will review your request.

Thank you for understanding.
We appreciate your business and look forward to helping you embark on your gastronomic journey!